"Deafult account" BUG

M

mastergold

I use Entourage with 3 different email accounts. The "reply from account sent to" feature doesn't work in Entourage. No matter what I set in the preferences all email coming to different accounts get sent a reply from my default account - which I don't want. Naturally I would like to reply from the account the email was sent to. This has been a bug from Office 2004 and now 4 years later the same bug still exists. Anybody else experiencing this?
 
D

Diane Ross

I use Entourage with 3 different email accounts. The "reply from account sent
to" feature doesn't work in Entourage. No matter what I set in the preferences
all email coming to different accounts get sent a reply from my default
account - which I don't want. Naturally I would like to reply from the account
the email was sent to. This has been a bug from Office 2004 and now 4 years
later the same bug still exists. Anybody else experiencing this?

Are these alias accounts?

If this is an alias account like the dot Mac alias addresses, you have to
manually change the address.

You can send messages through these alias accounts, but note that since your
alias only redirects to your main account, you cannot configure Entourage to
reply via the alias e-mail address which the original message was sent to.


Michel Bintener posted these instructions in a previous messages concerning
alias addresses:

The alias has to be set up in a slightly different way. First of all,
there's no need to specify any incoming server information; any mail sent to
your alias will be redirected automatically to your main identity, so if you
fill in the incoming server information, you should normally receive
duplicates of any e-mail messages sent to the alias account.

Here's a detailed configuration for the alias account settings in
Tools>Accounts: enter your name, then the alias e-mail address. You can
leave the "Receiving mail" portion blank. In the "Sending mail" section,
enter smtp.mac.com, then click on the button that says "Click here for
advanced sending options". In that new pop-up window, activate "SMTP server
requires authentication", then select "Log on using" and enter your
*regular* .Mac e-mail address, followed by your password.

That's the answer to your question: .Mac rejects sending messages from your
alias account since the alias account, strictly speaking, does not exist on
the .Mac servers. Instead, you always send messages through your main
account, and that's why you need to make the modifications I've just
mentioned.
 
C

Chip Old

I use Entourage with 3 different email accounts. The "reply from account sent
to" feature doesn't work in Entourage. No matter what I set in the preferences
all email coming to different accounts get sent a reply from my default
account - which I don't want. Naturally I would like to reply from the account
the email was sent to. This has been a bug from Office 2004 and now 4 years
later the same bug still exists. Anybody else experiencing this?

No problem here in 2004 or 2008 with nine accounts configured. If "Reply
using default account" is disabled in the Reply & Forward preferences,
replies are from the account to which the original was sent.

You can also change the sender address by clicking on the "From" line of
your reply. That pops down a menu of all your possible addresses.

Chip Old
 
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