Deeper judders

[Martin Conradi]

I recently posted about 2 computers of similar spec, one which 'judders' on
wipes, and one which wipes cleanly.

Having done all the helpful things suggested (defrag, DMA vs. PIO,
acceleration down, driver updates) I discovered by running Task Manager that
both machines had mostly similar activity going on, but 3 files were very
different file sizes :
explorer.exe/user (5Mb vs. 17Mb);
svchost.exe/system (4Mb vs. 17Mb);
mcshield/system (2Mb vs. 16Mb).

Might any of these have a bearing on the problem?

Martin Conradi
www.ShowcaseSolutions.net

 

[TAJ Simmons]

Martin,

These Mb file sizes....is this the "mem usage" column?

Because for file sizes (using explorer) I'm seeing

c:\windows\explorer.exe 981kb
I can't find svchost.exe or
mcshield (is this your virus checker or firewall?)

For Mem Usage in windows task manager I'm seeing

explorer.exe/user (1 instance) 25,028K
svchost.exe/system 3,488K
svchost.exe/system 27,632K
svchost.exe/network 1,952K
svchost.exe/local service 4,492L
svchost.exe/system 3,140K
mcshield (must be your virus checker or firewall)

Cheers
TAJ Simmons
microsoft powerpoint mvp

awesome - powerpoint backgrounds,
free powerpoint templates, tutorials, hints and tips etc
http://www.powerpointbackgrounds.com

 

[Sonia]

Look for C:\WINDOWS\system32\svchost.exe (Win XP Pro). It's 13KB in size.

Mcshield.exe is from McAfee. Can you disable scanning? McAfee would be my
suspect.
--

Sonia Coleman
Microsoft PowerPoint MVP Team
Autorun Software, Templates and Tutorials
(Never test the depth of the water with both feet.)

 

[Martin Conradi]

Thanks! Will see if this takes us forward (but my laptop has the same virus
checker and it is not disabled).

Martin

 

[Martin Conradi]

Yes - mem usage. Both computers were booted up from cold and unattached to
any network at the time.

I'm going to look at Sonia's suggestion; then probably bury the computer
somewhere when the client isn't looking.

Martin

 

[Martin Conradi]

I won't get a chance to run the computers side-by-side for a while; but this
was just one of several instances of 'svchost' (but way the largest).

Thanks.

Martin