delete an email

C

calabassa

HI!
A few days ago I received an email I can't delete.
And quite often entourage is closed down if I try to.
I already looked for the folder in the Finder but its all together in
the Database.
Does anybody has an idea what to do?
Thank you!
 
B

Barry Wainwright [MVP]

HI!
A few days ago I received an email I can't delete.
And quite often entourage is closed down if I try to.
I already looked for the folder in the Finder but its all together in
the Database.
Does anybody has an idea what to do?
Thank you!

First, try to turn off the preview pane, then delete the email.

If that does not work, then the database probably has some corruption.

Office vX:
Hold down the option key when starting Entourage and take the first option
('typical rebuild'). If this doesn¹t resolve the problems, then try an
ŒAdvanced Rebuild¹.

Office 2004:
You still call the rebuilder by holding down Option key at launch, but it
now brings up a separate app "Database Utility" (which could be launched by
double-clicking of you wish) that lives in the Office subfolder.

First of all, if you have any Office apps open, a dialog comes up that
offers to quit them.

Then you get a window with a list of your identities to select from, and
four options:

1) It has a new feature "Verify database integrity" option: this should
reduce unnecessary rebuilding. Apparently it's quite sensitive. And see 4)
below.

2) "Compact the database". (Like X's "Typical rebuild").

3) Rebuild the database. (Like X's "Advanced Rebuild")

4) "Set database preferences". Actually there's only one pref: you can turn
on "Verify database in background "which means "run automatically" and let
you know if your database needs rebuilding.
 
D

David Birch

Does anyone know what this means...

"2006-03-19 15:53:14.381 Microsoft Sync Services[612] *** Uncaught
exception: <NSInvalidArgumentException> [ISyncConcreteSession
clientAcceptedChangesForRecordWithIdentifier:formattedRecord:newRecordIdenti
fier:]: I don't know anything about a record with identifier
com.apple.syncservices:12390CEE-FBA2-49EA-A7EE-FE25C9D6B3E0. Are you sure
you got it from this session or from the session's snapshot? If so, perhaps
it has been deleted?
Mar 19 15:53:16 XXXXXX crashdump[638]: Microsoft Sync Services crashed"
 
D

David Birch

Does anyone know what this means

"2006-03-19 23:00:54.880 dotMacErrorReporter[267] Displayed - NSError "A
failure occurred while synchronizing the .Mac Sync Client."
Domain=DotMacProxyErrorDomain Code=-99 UserInfo={
DotMacUnwindErrorKey = (
NSError "A failure occurred while synchronizing the .Mac Sync
Client." Domain=internalMallornErrorDomain Code=5015 UserInfo={
NSLocalizedDescription = "A failure occurred while synchronizing the
..Mac Sync Client.";
}
);
NSLocalizedDescription = "A failure occurred while synchronizing the
..Mac Sync Client.";
} with result 0;
 
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