Deleted messages won't move to Trash- they stay in my in-box--help!

  • Thread starter Mystelle Brabbee
  • Start date
M

Mystelle Brabbee

When I delete the spam from my in-box, it won't move to trash-- it stays in
my inbox. For that matter, when I delete any email, it won't leave my
inbox. I've tried going into my advanced account setting and checked the
box: "move my deleted message to TRASH". Nothing happens. Help!
 
D

Diane Ross

When I delete the spam from my in-box, it won't move to trash-- it stays in
my inbox. For that matter, when I delete any email, it won't leave my
inbox. I've tried going into my advanced account setting and checked the
box: "move my deleted message to TRASH". Nothing happens. Help!
What type of account is this? POP, IMAP or Enchange?

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
M

Mystelle Brabbee

I have an imap account.

Also, I get my email through my Entourage at work.
Yesterday, I just started having the same email address/account come through
my separate home computer (through Entourage). This is when the troubles
began: not only can I not delete any messages in my inbox but 4 duplicates
of every email that comes in.

What can I do?




On 2/9/07 4:53 PM, in article C1F22D63.47CFA%[email protected],
 
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