Deleting a receipt that keeps trying to be sent.

[Melvin C. Phillips]

I receive e-mail through two different services--Cox.net & Netzero.net. I am only able to send mail through Cox.net. I received an e-mail through Netzero.net which request a receipt. I authorized Outlook to send the receipt without thinking about my inability to send messages through Netzero.net. Now Outlook keeps trying to send the receipt whenever it tries to send/receive and keeps getting an error. I am unable to find the receipt in order to delete it. It is not stored in the outbox where messages that didn't transmit are normally stored.

 

[Diane Poremsky [MVP]]

are you using the Cox SMTP server on the netzero account? it should send ok
if you are...

otherwise, it's a hidden message in the top level of the folder. you can use
outlook spy (www.dimastr.com/outspy/) to browse the folders and delete it,
if you are comfortable using programmers tools.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)


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