Deleting an Auto complete email address?

[Duane Anderson]

I know in Outlook you can delete an auto complete email address by simply
highlighting the auto entry and pressing the delete button. How do I go
about doing that in Entourage? I don't want to turn the auto complete
feature off, but have several addresses that are no longer valid that keep
popping up. Just in case I am not making myself clear, I am talking about
the address field when composing a new email. If you type the letter "s" in
the "To:" field it will pull up all the addresses you have used that start
with the letter "s" in a drop down menu. You then can select which email
address you are looking for. I am wanting to delete some of those addresses
that pop up. Thanks for any help you can give.

 

[Michel Bintener]

Basically, the autocomplete function gets addresses from two different
locations, namely your address book and the "recent addresses". If you don't
need those addresses any longer, I suggest switching to the address book and
deleting those that are no longer valid. To be on the safe side, make sure
that you also delete the "recent addresses". You can do that in the
preferences, under Compose, by hitting the Clear button. Hope this is
helpful.

 

[Barry Wainwright]

I know in Outlook you can delete an auto complete email address by simply
highlighting the auto entry and pressing the delete button. How do I go
about doing that in Entourage? I don't want to turn the auto complete
feature off, but have several addresses that are no longer valid that keep
popping up. Just in case I am not making myself clear, I am talking about
the address field when composing a new email. If you type the letter "s" in
the "To:" field it will pull up all the addresses you have used that start
with the letter "s" in a drop down menu. You then can select which email
address you are looking for. I am wanting to delete some of those addresses
that pop up. Thanks for any help you can give.

In Entourage X and 2004 there is an option in the preferences to clear this
address Cache (Mail & News prefs; Compose tab). You can also (in the same
place) turn off the display of these addresses (but still keep the Œauto
complete¹ of names in your address book).

In both Entourage v9 and in vX individual items can be removed by adding an
entry to the address book that EXACTLY matches the rogue entry in the
history list and then deleting it.

In entourage 2004, hitting the 'junk' button in the toolbar will remove the
address of that message from the cache as well.


Alternatively, just wait a few days/weeks. The remembered addresses are
prioritised by age & frequency and the list is limited to a maximum of 200,
so eventually your mistakes will fall out at the bottom.