deleting mail

M

mail

Hi everyone. This is my first post.

I regularly get e-mail with large attachments that I need to save for
quite a while. I am now in the process of liberating space on my hard
disk and deleting these large e-mails is essential. However even when
I delete a folder of e-mails holding hundreds of megs of attachments
and then empty "deleted items" I get no extra space on my hard drive.
What do I do to get the space back? Regards

Paul Harmon
 
M

Mickey Stevens

You need to rebuild the database. The database functions similarly to the
hard drive on your computer. When you delete a file, it's not actually
erased from the computer's hard drive; the space is simply marked to be
overwritten. Therefore, no more free space is really generated, but instead
old files are overwritten when the time comes. The only way to truly create
free space from these deleted files is to use an
optimization/defragmentation utility.

The same happens with your database. Your are at your peak size, so that is
how large it remains. To regain the space, you need to rebuild the
database. First, go to Entourage -> Turn Off Office Notifications. Now,
quit Entourage, and then restart Entourage holding down the Option key.
When the Rebuild dialog box comes up, choose to do a Typical Rebuild.

By the way, welcome to the group, Paul! Just for future reference, when you
post, be sure to include your version information (Entourage 2001 or X, what
updates you've applied, etc.).
 
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