Deleting On My Computer account in Entourage 10.4

J

John Chacona

Brethren --

We recently migrated to Exchange Server for our network of 15 Windoze XP
boxes and five Macs. Before the migration, we had POP3 accounts that I read
through an account on Entourage labeled "On My Computer."

I added an Exchange server account, but Entourage defaults to the mailboxes
in the "OMC" acct. and I can't seem to delete this.

Is there a way or will this account be a poignant reminder of the good old
daze of POP3?

Pvt. mail is fine as I'm billable and reading this n/g is a dicey use of
time.

jc
--
John Chacona
copywriter
BENSUR :: Creative Marketing Group
1062 Brown Avenue
Erie, PA 16502
814.461.9436 ext 208
814.461.9536 fax
BENSUR.com

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P

Paul Berkowitz

We recently migrated to Exchange Server for our network of 15 Windoze XP
boxes and five Macs. Before the migration, we had POP3 accounts that I read
through an account on Entourage labeled "On My Computer."

I added an Exchange server account, but Entourage defaults to the mailboxes
in the "OMC" acct. and I can't seem to delete this.

Is there a way or will this account be a poignant reminder of the good old
daze of POP3?

Pvt. mail is fine as I'm billable and reading this n/g is a dicey use of
time.
Click to expand...

"On My Computer" is not an account. It's just a collection of local folders.
The special folders which you did not create yourself - Inbox, Outbox,
Drafts, Deleted Items, Sent Items - cannot be deleted. You can always
select all messages within each (select one and press command-A) and click
Delete to delete the messages, if you really want to. None of these folders
(except for a transitory pass through Outbox as you're sending mail) will
be used by your Exchange account. So simply click the little triangle next
to "On My Computer" to close all these folders and get them out of your way.

OK. Now what exactly do you mean by 'Entourage defaults to the mailboxes
in the "OMC" '? Do you mean that incoming Exchange messages end up in your
local (OMC) Inbox??

If so, you cannot have set up your Exchange account correctly. In
Tools/Accounts/Exchange tab, you should find your Exchange account, with
correct email address, exchange server address, etc. Do you? (In Entourage
10.1.4, you should also see it in the Mail tab as (IMAP) but that's OK.) If
it's not listed in Exchange tab you haven't set it up right. You'll have to
click the New button and set it up now, with all the information it asks
for. You may need your IT admin to provide some details.

OK. Close. In the Exchange panel, that account should be in bold.

Now go to Mail tab of this Accounts window. As I said, you should see the
same account listed as (IMAP). Click on it. Press the "Make Default" button.
Now new messages you write will always be set to come from your Exchange
account, and sent messages should be stored in the Sent folder on the
Exchange server. To be sure, Edit the account (it will take you back to
Exchange account), Mail/Advanced, and set up Sent, Draft and Deleted folders
to be the ones on the server. (Your IT person will have had to enable IMAP
for the Exchange account for any of this to be possible.) Click OK when
done.

Finally, back in the Accounts window/Mail, you may see your old (POP)
account there. Delete it (select it and click Delete) if it no longer
exists. I think it was still acting as your default account. It doesn't
prevent you making and accessing other POP accounts if you have access to
any. But if that one no longer exists, delete it. If by any chance you still
have the same email address as you used to, the existence of that account
will be why your mail was ending up in local folders - it was still being
treated as a POP account instead of Exchange/IMAP.

It's barely possible that your IT people have set up the Exchange account as
POP rather than IMAP for you. But that would be most unlikely.

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/toc.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

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