Disappearing bullets and numbers

[Barbara W]

I have just spent an hour trying to print a document with bullets and
numbers. They showed in the document and on print preview. But when I
printed them the numbers were set to 0 and the bullets had disappeared.

I tried to reformat the document from scratch (copying and pasting without
the last paragraph mark to a new document and removing all formatting), but
it still kept happening. I reset all the numbers to the default setting and
it seems to work at the moment.

Has this happened to anyone else and how can it be prevented from happening?
Any suggestions gratefully received.

 

[Chuck Henrich]

Without being able to see exactly what's on screen vs what prints, it sounds
like you may have printer driver problems or it's possible your document may
be corrupt.

Does the problem occur when you print to any printer or only one specific
printer? If you only have the one printer, have you tried reinstalling the
printer drivers?

As for troubleshooting whether your document is corrupt:

You're on the right track in trying to copy/paste the contents to another
document but to eliminate any corrupt numbering/formatting etc you'll need to
copy and then *paste unformatted* (Edit>Paste Special>Unformatted Text [or
Unformatted Unicode Text]). Paste unformatted strips out any formatting from
the content to be pasted and assigns it whatever style is applied to the
insertion point. So if you paste unformatted into a new empty document where
the insertion point is in a Normal style paragraph all the copied material
will have Normal style applied. You lose all
footnotes/endnotes/images/charts/etc etc, any automatic numbering will become
manual, bullets will be lost or assigned different characters and you'll need
to reapply your styles throughout, but at least you'll know that you're
starting with a clean slate.

Are you using numbering styles or are you using Bullets and Numbering to
apply outline/list numbering and bullets? If you're using Bullets and
Numbering you should reset the List Gallery panels to their defaults before
using them or customizing them (click on each panel then if the Reset button
is enabled, click it). BTW - the Bullets and Numbering list gallery is IMHO
unreliable.

You can avoid a lot of problems in future by using numbering styles that
have named list templates attached. For some additional information you can
take a look at this thread (you might need to manually remove the wrapping
from the link if the link doesn't work)
http://www.microsoft.com/communitie...11052f-9e1b-492f-a9ad-10357917ede0&sloc=en-us

You can also take a look at my website for a tool that might help - Stylist
Style Generator.

HTH