Displaying the number of unread items

[Don]

I have just upgraded from Outlook XP/2002 to Outlook 2003
and noticed that the number of unread items no longer
displays for public folders. I am in an Exchange 5.5
environment. Has anyone else run into this problem?
Thanks!

 

[Milly Staples [MVP - Outlook]]

Are you using Public Folder Favorites or just the standard Public Folders?
If you add the folders to your Favorites, they should display.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Don asked:

| I have just upgraded from Outlook XP/2002 to Outlook 2003
| and noticed that the number of unread items no longer
| displays for public folders. I am in an Exchange 5.5
| environment. Has anyone else run into this problem?
| Thanks!

 

[Don]

It does display in my favorites. In Outlook 2002 there
was a shortcut area that I could display on the left hand
side of the screen. I would keep a shortcut to the help
desk folder that I administer, and when a new email would
come in, I would see the number of unread messages
displayed. I have a shortcut to the same folder set up in
the shortcuts section of Outlook 2003 and the number of
unread messages won't display there. That is where I
needed it to display. I didn't want to have to be in the
folder view all the time. Thanks for your help!

 

[Don]

Ok, I have it working now. I didn't make the shortcut to
the item in my favorites. Works great! Thanks!