Does Entourage work with Exchange shared Address's?

  • Thread starter The Mac Support Company
  • Start date
T

The Mac Support Company

I was under the assumption that entourage worked with the Exchange shared
address just like it did in Outlook. But this doesn't always seem to be the
case. Would I also be correct in assuming that some exchange administrators
don't know how to setup a proper shared address book?
 
M

Mickey Stevens

I was under the assumption that entourage worked with the Exchange shared
address just like it did in Outlook. But this doesn't always seem to be the
case.
Click to expand...

Yes, it is different. Outlook collects the data using MAPI, if I remember
correctly, whereas Entourage connects to the Global Address Book usingthe
industry-standard LDAP protocol.
Would I also be correct in assuming that some exchange administrators
don't know how to setup a proper shared address book?
Click to expand...

"Proper" isn't necessarily the word I would use. Unless the administrator
has users connecting from clients other than Outlook and Outlook Web Access,
he or she might not have any reason to turn on LDAP access.

As I'm not an administrator, I don't know the answer to your question for
sure, but I suppose the situation you mention is possible.
 
C

Corentin Cras-Méneur [MVP]

The Mac Support Company said:
I was under the assumption that entourage worked with the Exchange shared
address just like it did in Outlook. But this doesn't always seem to be the
case. Would I also be correct in assuming that some exchange administrators
don't know how to setup a proper shared address book?
Click to expand...


Do you mean the Global Address Book ??? Entourage can access it but
there's a trick. Outlook can query and browse the GAL directly (through
MAPI). Entourage needs LDAP to be enabled on the Exchange server to
query the address book and then you cannot browse through it, just query
it.


COrentin
 
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