downloading contacts from Treo 650?

N

nikko

So I'm trying to get my contacts into Entourage from Outlook. I have them
on my Palm Treo 650 and I'm wondering if there's any reason I can't just
download them from there into Entourage. Don't wanna try it without knowing
for sure for fear of messing things up. Anyone have any idea whether this
should work?
 
M

Michael Rose

This should work, either with the Entourage Palm conduits or via
iSync/Address Book/Entourage Sync Services. Note that Entourage's
conduit does not support most of the extended fields of the 650, nor
does it support categories.

I generally recommend doing a synchronization with Palm Desktop's
conduits first to make sure you have your contact information saved in
a Palm-friendly format.
 
N

Nikko

Michael Rose said:
This should work, either with the Entourage Palm conduits or via
iSync/Address Book/Entourage Sync Services. Note that Entourage's
conduit does not support most of the extended fields of the 650, nor
does it support categories.

I generally recommend doing a synchronization with Palm Desktop's
conduits first to make sure you have your contact information saved in
a Palm-friendly format.
Click to expand...

Thanks for the info. Unfortunately, I'm new to using the Treo as well as
the Mac, so I don't know if I understand what you mean by the Entourage Palm
conduits vs Palm Desktop's conduits. I did a Hotsync using Palm Desktop,
but it doesn't appear that any of my contacts downloaded into Palm Desktop.
Any ideas? Thanks in advance.
 
M

Michael Rose

Hmm. You may need to double-check which (if any) Palm conduits are
active.

Open your Applications/Palm folder and launch Hotsync Manager; go to
the Hotsync menu and choose Conduit Settings. You should see a list of
conduits; you can double-click the Contacts conduit to see the
synchronization settings. Sync again and then check Palm Desktop. Also
note that Palm Desktop supports multiple "users" (named devices) -- you
may need to switch over to your device's data to see it.

The Entourage Palm conduit needs to be explicitly installed via the
"Handheld Sync Installer" -- in /Applications/Microsoft Office
2004/Additional Tools. Once installed, it will disable the Palm
conduits for contacts, calendar, notes and tasks in favor of
synchronizing all those data types with Entourage instead of Palm
Desktop.

--M.
 
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