DUPLICATE FILES OPEN

[BOPPO]

I'M TRYING TO OPEN A SPREADSHEET OR WORD DOCUMENT AND I
GET AN ERROR MESSAGE THAT THE DOCUMENT IS ALREADY OPEN,
AND I HAVE TO CLOSE OR RENAME IT. HOWEVER, THE DOCUMENT IS
NOT OPEN.

 

[Paul M]

Hi Boppo,

Depending on your environment (server & clients) you may
be experiencing a file locking error. Where the server is
not releasing the file lock.

Check out this Knowledge Base Article: 814112
http://support.microsoft.com/default.aspx?scid=kb;en-
us;814112

HTH, Paul.