E-mail link in Outlook message

D

Deb

Typed "[email protected]" in an HTML Outlook
message. It looked fine in the message but when
recipients clicked on it, the e-mail address was changed
to "[email protected]"--just one character
different but of course their e-mail was returned
undeliverable. I looked at the source code in the
original message and it was
<a
href="mailto:[email protected]">vspautotheft@vs
p.state.va.us</a>

Does anyone know why or how this would happen and how to
prevent it? Thanks.
 
N

Nikki Peterson [MVP - Outlook]

Yes, the link did exactly as it was told to do.

Show a specific text
Go to a specific site when clicked.

Kinda like if I have a message and I say to click HERE.
When you click on HERE it really goes to someplace else
defined in the HTML code.

Whoever wrote the link typed wrong.

--
Nikki Peterson [MVP - Outlook]

Typed "[email protected]" in an HTML Outlook
message. It looked fine in the message but when
recipients clicked on it, the e-mail address was changed
to "[email protected]"--just one character
different but of course their e-mail was returned
undeliverable. I looked at the source code in the
original message and it was
<a
href="mailto:[email protected]">vspautotheft@vs
p.state.va.us</a>

Does anyone know why or how this would happen and how to
prevent it? Thanks.
 
B

Brian Tillman

Deb said:
Typed "[email protected]" in an HTML Outlook
message. It looked fine in the message but when
recipients clicked on it, the e-mail address was changed
to "[email protected]"--just one character
different but of course their e-mail was returned
undeliverable. I looked at the source code in the
original message and it was
<a
href="mailto:[email protected]">vspautotheft@vs
p.state.va.us</a>

Does anyone know why or how this would happen and how to
prevent it? Thanks.
Click to expand...

On occasion I've found that to be a side effect of using HTML messages. You
type an (incorrect) email address, the editor turns it into a link, you
notice it's wrong and correct the typing, but now you're not correcting the
link itself, only the test to which the link is attached. It only one
reason why I send messages only in Plain Text.
 
D

Deb

I've figured this out. Thank you all. The user had set
Outlook's option to use Word as the e-mail editor. This
doesn't happen in Outlook message when Word is not
specified as editor--even if HTML is the mail format. I
can duplicate this phenomenon.
 
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