e-mails from Sent folder display no date when moved

K

Keith W. Harris

Hey folks

I was wondering if anyone else had this problem. When a user moves e-mails
from the sent folder to any other folder, it loses the date and time. Moving
it back recovers the date and time.
We are using Office 2004 with an Exchange server, OS 10.3.9

Thanks for any help

Keith
 
S

Steve Blunk

I was wondering if anyone else had this problem. When a user moves e-mails
from the sent folder to any other folder, it loses the date and time. Moving
it back recovers the date and time.
We are using Office 2004 with an Exchange server, OS 10.3.9
Click to expand...

I'm using Entourage X, but try checking what columns are displayed. If your
Sent folder is displaying the Date Sent (as mine is) and other folders are
displaying the Date Received (as mine are), you'll get this.

Srb
 
D

Douglas Welle

Steve,

You're right about the distinction between having the Sent Items folder
showing the send date/time and the Deleted items folder showing the received
date/time.

But here's my problem: I have the following schedule run once per day:

Delete mail from Deleted Items older than 20 days.
Delete mail from Deleted Items (Exchange Server) older than 20 days.

The messages which show no received date/time are never deleted by this
schedule. This is what originally prompted my post to the group.
Suggestions? I'm hoping this schedule can continually delete the old
messages.

DW
 
S

Steve Blunk

You're right about the distinction between having the Sent Items folder
showing the send date/time and the Deleted items folder showing the received
date/time.

But here's my problem: I have the following schedule run once per day:

Delete mail from Deleted Items older than 20 days.
Delete mail from Deleted Items (Exchange Server) older than 20 days.

The messages which show no received date/time are never deleted by this
schedule. This is what originally prompted my post to the group.
Suggestions? I'm hoping this schedule can continually delete the old
messages.
Click to expand...

Have you tried changing the Deleted Items folder to show the date/time Sent?
(I don't know what 'older than' looks for, unfortunately. This was all I
could think of.)

srb
 
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