J
Jonathan Duke
I've finally had a chance to do some experimenting on why Entourage 2004
shows duplicate IMAP messages (sometime 5 or 6 copies per message), with
only one being the "real" message and the rest being ghosts that don't
open or delete.
Yes, I know, repairing the message list (control-click or right-click
the folder or Command-Option-L) does clean up the list, however, doing
that many times per day is impractical in most cases.
In my testing, I created a new E2004 identity and *only* setup the email
portion-no calendar or contacts. I ran that identity for 3 weeks
without a single (E2004-created) duplicate message. Once I added back
in Calendar and Contact data (either via Paul Berkowitz' excellent
Export-Import Entourage scripts or from an E2004 archive) the dupes were
back within a day.
The number of messages in an inbox doesn't seem to be an issue-I think
something is going awry with the calendar or contacts portion and I'd
place my money on the calendar.
If anyone else can spend some time trying to replicate my results, I'd
appreciate it.
Thanks.
Cheers,
Jon
shows duplicate IMAP messages (sometime 5 or 6 copies per message), with
only one being the "real" message and the rest being ghosts that don't
open or delete.
Yes, I know, repairing the message list (control-click or right-click
the folder or Command-Option-L) does clean up the list, however, doing
that many times per day is impractical in most cases.
In my testing, I created a new E2004 identity and *only* setup the email
portion-no calendar or contacts. I ran that identity for 3 weeks
without a single (E2004-created) duplicate message. Once I added back
in Calendar and Contact data (either via Paul Berkowitz' excellent
Export-Import Entourage scripts or from an E2004 archive) the dupes were
back within a day.
The number of messages in an inbox doesn't seem to be an issue-I think
something is going awry with the calendar or contacts portion and I'd
place my money on the calendar.
If anyone else can spend some time trying to replicate my results, I'd
appreciate it.
Thanks.
Cheers,
Jon