Email alias moved to deleted items on IMAP server

D

DJ Dave

I have my own domain and have a couple of aliases (aka email forwarding) for
my primary email address. Every time I receive an email addressed to the
alias, it shows up in my Entourage local inbox but is immediately moved to
my IMAP server's deleted items. Since I use a couple different email clients
to access my IMAP folders, this causes some mail not to be seen (mostly on
my Treo which only syncs with the Inbox).

I can not find any rule or obvious account setting that is making this
happen. Can anyone give me a suggestion? Thank you.

David
 
C

Corentin Cras-Méneur

DJ Dave said:
I have my own domain and have a couple of aliases (aka email forwarding) for
my primary email address. Every time I receive an email addressed to the
alias, it shows up in my Entourage local inbox but is immediately moved to
my IMAP server's deleted items. Since I use a couple different email clients
to access my IMAP folders, this causes some mail not to be seen (mostly on
my Treo which only syncs with the Inbox).

I can not find any rule or obvious account setting that is making this
happen. Can anyone give me a suggestion? Thank you.
Click to expand...


DId you recently rebuild your ENtourage database?? Did you have a rule
to move the e-mails to a specific folder?? If yes, there is a strong
probablility that the rebuild messed up the rule and the e-mails are now
being moved locally (On My COmputer). In the process, the original
e-mail is sent to the trash in the IMAP account.

Corentin
 
D

DJ Dave

I did a rebuild a couple weeks ago, but I never had a rule in place to move
those messages. I'm not sure if this is relevant, but before this was an
IMAP account it was a POP account. I deleted the POP account settings and
created the IMAP account from scratch. The only rule I have applied to this
account is to move messages marked spam by my ISP into the Junk folder. Any
suggestions on a fix? Thanks.
 
C

Corentin Cras-Méneur

DJ Dave said:
I did a rebuild a couple weeks ago, but I never had a rule in place to move
those messages. I'm not sure if this is relevant, but before this was an
IMAP account it was a POP account. I deleted the POP account settings and
created the IMAP account from scratch. The only rule I have applied to this
account is to move messages marked spam by my ISP into the Junk folder.
Click to expand...

Did you double check to see whether the rule had been corrupted or not??
Any
suggestions on a fix? Thanks.
Click to expand...

Beside funky rules, I've never experienced the problem myself and I
don't have a fix unfortunately :-\

Corentin
 
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