email confirmation

P

paul.hanks

Hey Guys

I now use Entourage. Is there any way I can set it up to confirm when
recipients have received or opened their emails. I could do this with
outlook express.

Thank you
 
D

Diane Ross

I now use Entourage. Is there any way I can set it up to confirm when
recipients have received or opened their emails. I could do this with
outlook express.

Directions can be found here:
<http://www.entourage.mvps.org/faq_topic/return_receipt.html>

Note, you can only request a return receipt. While some clients can and will
carry out the request, others will prompt the user and they can choose not
to send it back, and still other clients like Entourage ignore the request
completely, so it should not be assumed that no receipt means a recipient
didn¹t receive the message.
 
B

Barry Wainwright [MVP]

Directions can be found here:
<http://www.entourage.mvps.org/faq_topic/return_receipt.html>

Note, you can only request a return receipt. While some clients can and will
carry out the request, others will prompt the user and they can choose not
to send it back, and still other clients like Entourage ignore the request
completely, so it should not be assumed that no receipt means a recipient
didn¹t receive the message.

Although it's worth pointing out that Entourage can be set up to respond to
the requests as well - see my blog entry on the topic:
<http://homepage.mac.com/barryw/weblog/files/category-6.html#unique-entry-id
-18>
 
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