Email messages not moving or deleting

Q

Quinlisk

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: imap

We recently moved to and IMAP server, and I'm finding some of my messages will not delete or move to another folder in my account.

The two most problematic types are email classified as junk which are not being moved by my junk filter, and order acknowledgements from our Amazon store.
 
B

Bras

Are they moving when you turn off preview pane? Go to view - peview pane -
select none and give this a try, it may be that Entourage has issues
displaying the messages.

Bras
 
D

Diane Ross

[email protected] said:
We recently moved to and IMAP server, and I'm finding some of my messages will
not delete or move to another folder in my account.
Click to expand...

Create a new Identity in Entourage and enter the IMAP account. Let it sync
back up to the server. Now test. It could be you had database corruption.
For IMAP and Exchange accounts it's best to create a new account than to try
rebuilding.
 
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