email not showing up

R

rootspi

recently comcast changed their webmail and now entourage (10.1.0) will not load email from the server. says it is receiving email but nothing shows up. i can go to webmail and i will have emails. can send emails on entourage but not receive.

we recently started using leopard as our OS. entourage was working fine for a couple of weeks then decided not to when comcast changed webmail.

any suggestions?
 
A

Adam Bailey

recently comcast changed their webmail and now entourage (10.1.0) will not
load email from the server. says it is receiving email but nothing shows
up. i can go to webmail and i will have emails. can send emails on
entourage but not receive.
Click to expand...

A change to Comcast's webmail would not affect Entourage, but it's possible
they made other changes to their email system that necessitates new
settings. Contact them and ask if there are new settings you should use in
Entourage.
 
C

cathiecush

On Jan 22, 12:53 am, [email protected] wrote:

I have had similar problems since switching to Entourage 2004 and
Leopard on a new iMac. The problem seems to be intermittent. I receive
some messages and not others (from the same sender).

I have had no luck with Comcast's online support. Have you learned
anything?

--Cathie
 
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