Email Rules not Applying

J

Jeff Tribe

I have set up over thirty different rules for incoming emails - sometimes
they apply automatically (the way I would like) but most times they are
ignored. I go to an offending email that should have been transferred to
another folder or trashed automatically, control/click, choose "apply all
rules" - and nothing happens. I then scroll through all of the rules I have
created until I find the specific one I need, choose it - and the email
finally obeys its rule. Naturally, this is a pain - what's the point of
having rules if manually enforcing them takes three times longer than just
drag-and-dropping each email as it comes in? Anyone else have this happen?
Anyone able to help?
 
M

Mickey Stevens

Is it possible that there is another rule somewhere above the rule you're
executing that has the "Do not apply other rules to messages that meet these
criteria" box checked? You can try moving the rule that's not working to
the top of the list and testing the "Apply All Rules" button again.

If that doesn't help, see if there is a Mailing List Manager (Tools > Rules)
entry that is operating on the message and preventing further rules from
being run.
 
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