when I open Entourage the mail window is blank and I get ' Could not open that
feature. mail error.' Other features such as addressees are fine. I thought
rebuilding the database might help but when i try to start Entourage with the
option key down, after prompting me to turn office notifications on it tells
me ' Could not open that feature.'
help please
³Could not open that feature² usually means means that the database daemon
has crashed or been quit.
Open the Activity Monitor in your Utilities folder. You should have only one
Microsoft Database daemon. Quit all. In addition, check System Preferences
--> Accounts --> Login Items and make sure there is only one Microsoft
Database daemon. Delete all if more than one. Entourage will create a new
one when launched.
There is also a preference file that you should delete in your User's -->
Library Preferences:
com.microsoft.OfficeNotifications.plist
I've tried to do that and it starts to rebulid but each time fails, with the
error message that I don't have enough disk space. Since I have 17 GB free I
don't understand that. Is there any point in going straight to Advanced
rebuild?
It's possible that the disk space you have is too fragmented to use and that
it leaves you with too little free space. During a rebuild, Entourage
creates a copy. This means you need double the space to rebuild. The system
needs a minimum of 10% for virtual memory.
Other options to check:
* Bad RAM.
* Being low on disk space. To check your disk space, use the Activity
Monitor. Click on Disk Usage in the bottom menu bar and select the volume
where you have Office installed. You can also use Disk Utility to see
detailed information about a disk or volume. To learn more, open Disk
Utility in the /Applications/Utilities folder and refer to Disk Utility
Help.
Bookmark this link to check for solutions when you are crashing:
<
http://www.entourage.mvps.org/troubleshoot/crashes.html>
