Emails aren't going into my inbox in entourage

B

becmac82

I am using the 2004 version of entourage v 11.3.6. I am on mac OSX
10.4.11. I am having a problem where my emails aren't going into my
inbox in my folder in entourage, this has only just started occurring,
was working fine before. Suddenly they are going into a received today
folder in the mail views folder. How can I change it so they go back
into my inbox?
 
D

Diane Ross

I am using the 2004 version of entourage v 11.3.6. I am on mac OSX
10.4.11. I am having a problem where my emails aren't going into my
inbox in my folder in entourage, this has only just started occurring,
was working fine before. Suddenly they are going into a received today
folder in the mail views folder. How can I change it so they go back
into my inbox?

You must have a rule that is moving the message. The most likely culprit is
the Mailing List Manager (MLM). It's very easy to set up a MLM rule by
accident, when you are marking a message as 'not junk'. The wording of that
dialog is ambiguous to say the least. Check if there is an MLM entry (look
for MLM entries under the tools menu) with the incorrect destination folder
as the target folder. Mailing List Manager rules run before your other
rules.
 
Top