J
Jonathan Duke
I've got a problem in the office where one system, running Entourage v.X
is flagging messages in the IMAP Inbox as read even though they have not
been read by the user.
This just started happening a week or so back. I've not been able to
find a logical explanation for the problem.
There are no IMAP rules in place.
Messages are *not* set to be flagged as read if displayed in the preview
pane for any length of time. This person doesn't even use the Preview
pane.
I'm 99% certain that he (or someone else) isn't reading the messages
from another machine and changing the flags remotely.
I've done both typical & advanced rebuilds already-no change in state.
Next on my list is a complete new identity (export contacts & calendar,
then re-enter email info from scratch), but I'd rather not go that route.
Any other suggestions on where I should be looking?
Thanks.
Cheers,
Jon
is flagging messages in the IMAP Inbox as read even though they have not
been read by the user.
This just started happening a week or so back. I've not been able to
find a logical explanation for the problem.
There are no IMAP rules in place.
Messages are *not* set to be flagged as read if displayed in the preview
pane for any length of time. This person doesn't even use the Preview
pane.
I'm 99% certain that he (or someone else) isn't reading the messages
from another machine and changing the flags remotely.
I've done both typical & advanced rebuilds already-no change in state.
Next on my list is a complete new identity (export contacts & calendar,
then re-enter email info from scratch), but I'd rather not go that route.
Any other suggestions on where I should be looking?
Thanks.
Cheers,
Jon