ENTER button on the 10 key side

R

RANDY

I suppose we all want perfection, deep down inside. And I'm no
different, especially when something really SHOULD work as designed. I
have a brand new I-MAC 17" with the Intel processor, Mac white
keyboard, Mighty Mouse-my first MAC product and I love it. I upgraded
the memory to two - 1gb chips, 2gb total purchased from OWC. That, and
Microsoft Office 2004 for MAC, are the only modifications made to the
machine. My issue is a seemingly petty one but I can't stand it
anymore. The ENTER button on the 10-key pad is non-functional in
Entourage-and ONLY Entourage. All the other keys work fine, the enter
button works in all other apps and this is the only real issue I have
with the new machine. I have scrolled through the Apple chat threads
and cannot find anything relating to this specific issue, although
there are many new owners having other issues with their new keyboards.
I have consulted with my computer-whiz son, and even he cannot find any
references to this type of problem. At this stage, I am open to
suggestions. Any help is greatly appreciated. Thanks to all in advance.
 
E

Eric Tiffany

Hmm, the keypad Enter key works for me in Entourage 2004. But I am using an
external (PC) keyboard attached to my PB 15". So it could be the Apple
keyboard, or something about the Intel iMac, or something about Rosetta.

ET
 
D

Donald E. Stidwell

Hmm, the keypad Enter key works for me in Entourage 2004. But I am using an
external (PC) keyboard attached to my PB 15". So it could be the Apple
keyboard, or something about the Intel iMac, or something about Rosetta.

ET
Click to expand...


Mmmm... I almost never use the Enter key on the keypad, but I just checked
in Entourage and it in fact doesn't work on mine either using the white
Apple keyboard. Strange.
 
A

aRKay

RANDY said:
. My issue is a seemingly petty one but I can't stand it
anymore. The ENTER button on the 10-key pad is non-functional in
Entourage-and ONLY Entourage.
Click to expand...

Randy,

I suggest you call Apple Care and discuss the issue. Could it be you
are trying to do things with the ENTER button that should be a mouse
click?

FYI, I just tried to space down in the text field of a new Entourage
message for a list of numbers. The "enter" key did not work and I had
to use the "return" key. I don't know about PCs but the Mac "enter"
key is to enter numbers and it not the same thing as a "Return" key.

What are you trying to do with the enter key? Why do you need the enter
key in Entourage?

73, Dick AA5VU
 
R

RANDY

Thanks to all who posted. I will be checking back for others posting
their suggestions. Next I go to the Apple Care site and email them
about this. You people out there are really great-responses in less
than 24 hours. This is what tech supporet should be!!!! Randy
 
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