Entourage 10.1.4 -- contacts sync but calendar items do not

  • Thread starter Jim Solderitsch
  • Start date
J

Jim Solderitsch

I read the new FAQ at
<http://www.entourage.mvps.org/faq/exchange_server.html> but didn't see
my situation addressed.

OWA is enabled on our Exchange server and I can see calendar items using
the browser interface just fine.

I let the exchange account set-up wizard set up my account and it found
the domain controller, SMTP server, free/busy server, etc. just fine. I
can see my exchange mail folders and the contacts in my Exchange account
were sync'd with Entourage. I even experimented with adding a new
contact in Entourage and it eventually was migrated to the Exchange
server (and vice versa).

BUT, no matter what I do, I can't seem to get the calendar events to
appear in Entourage. If I add a calendar event inside of Entourage, it
does not appear in my Exchange calendar. I deleted my Exchange account
and started over from scratch many times and no joy.

I followed the FAQ advice to download tcpflow and see the traffic
between my machine and the server and from what I can tell, Entourage is
requesting to see the calendar, eventually the exchange server delivers
calendar info back to Entourage, but the data does not appear in my
Entourage calendar.

I do notice that the attempt to get info from the server always fails
the first two times that the request is made. In the tcpflow log I see:

192.168.101.059.49325-192.168.101.009.00080: SEARCH
/exchange/jsolderitsch/Calendar/ HTTP/1.1

followed by some data and then I get the response:

192.168.101.009.00080-192.168.101.059.49325: HTTP/1.1 401 Access Denied

Then the request is repeated with a new NTLM authorization string, the
request is denied again and then the third time, with a longer NTLM auth
string, the request succeeds.

So it looks like the conversation does reach a conclusion albeit
haltingly -- I see HTML data in the log that looks like it accurately
reflects my exchange calendar info coming back. It never appears inside
the Entourage calendar view however.

I see no errors in the Entourage error log.

So I am stymied at this point. I have a PC running real Outlook 2002 on
my desk as well so I am back to using that.

It's also puzzling that contact sync works (in both directions) but
calendar data is not being processed.

Any suggestions appreciated. I did save the tcpflow logs so if anyone
can read these in more detail than me, I can add more details to my
problem report.

Jim Solderitsch
[email protected]
 
T

Tim Bissett

Hi Jim

For what it's worth I have exactly the same issue and have not managed
to find a solution.

If you have any luck - i'd be pleased to hear how you did it!

best wishes

T
 
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