Entourage 11.3.3 database corruption

B

bob.latro

We are in an exchange 2003 sp2 environment. I have a user who
continually gets a database corruption error in entourage, the error
occurs at least once a week. It appears to be legit since it's
preceded by mail messages not opening or turning "grey" in the list
menu. A rebuild fixes the problem temporarily. The user has recently
switched macs so it doesn't appear to be a local machine issue. There
was also an issue he had with a calendar appointment constantly
repeating to the point there were 10000 instances of the appointment
in his calendar. I was able to delete them all. Does anyone have any
suggestions on what this could be or where to look? I'm thinking it
could be something in his exchange mailbox at this point.
 
D

Diane Ross

We are in an exchange 2003 sp2 environment. I have a user who
continually gets a database corruption error in entourage, the error
occurs at least once a week. It appears to be legit since it's
preceded by mail messages not opening or turning "grey" in the list
menu. A rebuild fixes the problem temporarily. The user has recently
switched macs so it doesn't appear to be a local machine issue. There
was also an issue he had with a calendar appointment constantly
repeating to the point there were 10000 instances of the appointment
in his calendar. I was able to delete them all. Does anyone have any
suggestions on what this could be or where to look? I'm thinking it
could be something in his exchange mailbox at this point.

It doesn't sound like normal corruption. Hopefully, one of the exchange
folks will chime in with some ideas.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
Top