Entourage 12.0 Can't Rebuild database

A

aRKay

I just installed the new Office 2008 and so for I am very impressed. It
took longer than expected but everything seems to work. I am still
learning my way around and have only run into only one problem

When I first opened one of the applications, it suggested I rebuild the
data base. I did and it failed twice toward the end of the long rebuild
cycle.

I opened the Microsoft Office 2008 folder and there is no "Microsoft
Database Utility" so I must have been using the Office 2004 Microsoft
Database Utility that is still on the hard drive.

Where is the Microsoft Database Utility located in Office 2008?

My mail seems to work fine but I have no idea how to verify, compress or
rebuild without a 2008 Microsoft Database Utility
 
A

aRKay

aRKay said:
I just installed the new Office 2008 and so for I am very impressed. It
took longer than expected but everything seems to work. I am still
learning my way around and have only run into only one problem

When I first opened one of the applications, it suggested I rebuild the
data base. I did and it failed twice toward the end of the long rebuild
cycle.

I opened the Microsoft Office 2008 folder and there is no "Microsoft
Database Utility" so I must have been using the Office 2004 Microsoft
Database Utility that is still on the hard drive.

Where is the Microsoft Database Utility located in Office 2008?

My mail seems to work fine but I have no idea how to verify, compress or
rebuild without a 2008 Microsoft Database Utility
Click to expand...

I found it buried in another folder. [[[ :) ]]] Going to try to
verify first to see what happens.
 
A

aRKay

aRKay said:
aRKay said:
I just installed the new Office 2008 and so for I am very impressed. It
took longer than expected but everything seems to work. I am still
learning my way around and have only run into only one problem

When I first opened one of the applications, it suggested I rebuild the
data base. I did and it failed twice toward the end of the long rebuild
cycle.
Click to expand...

I found it buried in another folder. [[[ :) ]]] Going to try to
verify first to see what happens.
Click to expand...

Just failed again with

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-02-15 14:09:20 -0600
Application Name: Microsoft Database Utility
Application Bundle ID: com.microsoft.entourage.database_utility
Application Signature: MDr1
Application Version: 12.0.0.071130
Crashed Module Name: Microsoft Database Utility
Crashed Module Version: 12.0.0.071130
Crashed Module Offset: 0x0001ba26
Blame Module Name: Microsoft Database Utility
Blame Module Version: 12.0.0.071130
Blame Module Offset: 0x0001ba26
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409


Thread 0:
 
A

aRKay

aRKay said:
aRKay said:
aRKay said:
I just installed the new Office 2008 and so for I am very impressed. It
took longer than expected but everything seems to work. I am still
learning my way around and have only run into only one problem

When I first opened one of the applications, it suggested I rebuild the
data base. I did and it failed twice toward the end of the long rebuild
cycle.
Click to expand...

I found it buried in another folder. [[[ :) ]]] Going to try to
verify first to see what happens.
Click to expand...

Just failed again with

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-02-15 14:09:20 -0600
Application Name: Microsoft Database Utility
Application Bundle ID: com.microsoft.entourage.database_utility
Application Signature: MDr1
Application Version: 12.0.0.071130
Crashed Module Name: Microsoft Database Utility
Crashed Module Version: 12.0.0.071130
Crashed Module Offset: 0x0001ba26
Blame Module Name: Microsoft Database Utility
Blame Module Version: 12.0.0.071130
Blame Module Offset: 0x0001ba26
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409


Thread 0:
Click to expand...

Tried to Compress etc and got had a major Failure

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-02-15 14:09:20 -0600
Application Name: Microsoft Database Utility
Application Bundle ID: com.microsoft.entourage.database_utility
Application Signature: MDr1
Application Version: 12.0.0.071130
Crashed Module Name: Microsoft Database Utility
Crashed Module Version: 12.0.0.071130
Crashed Module Offset: 0x0001ba26
Blame Module Name: Microsoft Database Utility
Blame Module Version: 12.0.0.071130
Blame Module Offset: 0x0001ba26
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409


Thread 0:


Any success storied with the 2008 Microsoft Database Utility????

The strange thing is my mail works fine.....
 
B

Barry Wainwright

aRKay said:
aRKay said:
I just installed the new Office 2008 and so for I am very impressed. It
took longer than expected but everything seems to work. I am still
learning my way around and have only run into only one problem

When I first opened one of the applications, it suggested I rebuild the
data base. I did and it failed twice toward the end of the long rebuild
cycle.


I found it buried in another folder. [[[ :) ]]] Going to try to
verify first to see what happens.
Click to expand...

Just failed again with

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-02-15 14:09:20 -0600
Application Name: Microsoft Database Utility
Application Bundle ID: com.microsoft.entourage.database_utility
Application Signature: MDr1
Application Version: 12.0.0.071130
Crashed Module Name: Microsoft Database Utility
Crashed Module Version: 12.0.0.071130
Crashed Module Offset: 0x0001ba26
Blame Module Name: Microsoft Database Utility
Blame Module Version: 12.0.0.071130
Blame Module Offset: 0x0001ba26
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409


Thread 0:
Click to expand...

Tried to Compress etc and got had a major Failure

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-02-15 14:09:20 -0600
Application Name: Microsoft Database Utility
Application Bundle ID: com.microsoft.entourage.database_utility
Application Signature: MDr1
Application Version: 12.0.0.071130
Crashed Module Name: Microsoft Database Utility
Crashed Module Version: 12.0.0.071130
Crashed Module Offset: 0x0001ba26
Blame Module Name: Microsoft Database Utility
Blame Module Version: 12.0.0.071130
Blame Module Offset: 0x0001ba26
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409


Thread 0:


Any success storied with the 2008 Microsoft Database Utility????

The strange thing is my mail works fine.....
Click to expand...

It's not looking good for your database :(

I'd try exporting as much 'stuff' out of the database as you can - while you
still can!

'Export' will probably fail, so start dragging folders of mail to the
desktop, where they will create MBOX files. These can be dragged back into a
new identity.

--
Barry Wainwright
Microsoft MVP (see <http://www.microsoft.com/mvp/> for details)
Visit the Entourage User¹s Weblog for Hints, tips and troubleshooting
information:
http://www.barryw.net/weblog/
 
D

Diane Ross

Any success storied with the 2008 Microsoft Database Utility????

The strange thing is my mail works fine.....
Click to expand...

The rebuild utility is actually better, but if the data is really screwed up
then all bets are off. The problem is when you import your database from
2004 into 2008. I'm not sure if Entourage 2008 is just more sensitive to
problems like Leopard is to certain functions, or if the import and update
process screwed things up.

I would go back to Entourage 2004. Export as data as Entourage archive. Then
quit Entourage 2004, open Entourage 2008 and import the archive file. This
should give you no problems. If it does then you would need to go the MBOX
route.

How to manually move your data from one version to another:

<http://www.entourage.mvps.org/install/manaul_update.html>

Moving to Entourage 2008 is much like moving to Leopard, sometimes a fresh
start is the best way.
 
A

aRKay

Diane Ross said:
I would go back to Entourage 2004. Export as data as Entourage archive. Then
quit Entourage 2004, open Entourage 2008 and import the archive file. This
should give you no problems. If it does then you would need to go the MBOX
route.

How to manually move your data from one version to another:

<http://www.entourage.mvps.org/install/manaul_update.html>

Moving to Entourage 2008 is much like moving to Leopard, sometimes a fresh
start is the best way.
Click to expand...

Diane,

The problem is 2004 and 2008 share the same database and they both work
great. I can rebuild in 2004 but cannot do anything wit the 2008
Microsoft Database Utility. I worry about exporting and from 04 and
importing to 08 to find out I have screwed up the database such that 04
will no longer work.

I wonder if I am the only person having trouble with the 2008 Microsoft
Database Utility?

I have three identities and all three work in 2008 and the addresses are
perfect. The only thing that is hosed is the Microsoft Database Utility
seems to be defective.

I am chicken to start messing with a good database that works.
 
A

aRKay

Barry Wainwright said:
aRKay said:
I just installed the new Office 2008 and so for I am very impressed. It
took longer than expected but everything seems to work. I am still
learning my way around and have only run into only one problem

When I first opened one of the applications, it suggested I rebuild the
data base. I did and it failed twice toward the end of the long rebuild
cycle.


I found it buried in another folder. [[[ :) ]]] Going to try to
verify first to see what happens.

Just failed again with

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-02-15 14:09:20 -0600
Application Name: Microsoft Database Utility
Application Bundle ID: com.microsoft.entourage.database_utility
Application Signature: MDr1
Application Version: 12.0.0.071130
Crashed Module Name: Microsoft Database Utility
Crashed Module Version: 12.0.0.071130
Crashed Module Offset: 0x0001ba26
Blame Module Name: Microsoft Database Utility
Blame Module Version: 12.0.0.071130
Blame Module Offset: 0x0001ba26
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409


Thread 0:
Click to expand...

Tried to Compress etc and got had a major Failure

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-02-15 14:09:20 -0600
Application Name: Microsoft Database Utility
Application Bundle ID: com.microsoft.entourage.database_utility
Application Signature: MDr1
Application Version: 12.0.0.071130
Crashed Module Name: Microsoft Database Utility
Crashed Module Version: 12.0.0.071130
Crashed Module Offset: 0x0001ba26
Blame Module Name: Microsoft Database Utility
Blame Module Version: 12.0.0.071130
Blame Module Offset: 0x0001ba26
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409


Thread 0:


Any success storied with the 2008 Microsoft Database Utility????

The strange thing is my mail works fine.....
Click to expand...

It's not looking good for your database :(

I'd try exporting as much 'stuff' out of the database as you can - while you
still can!

'Export' will probably fail, so start dragging folders of mail to the
desktop, where they will create MBOX files. These can be dragged back into a
new identity.
Click to expand...

Barry,

My database works great with either 2004 and 2008. All mail is there
and all addressed are in good shape. I fear tossing the baby out with
the bath water but may try it next week.

On travel over the weekend
 
D

Diane Ross

The problem is 2004 and 2008 share the same database and they both work
great. I can rebuild in 2004 but cannot do anything wit the 2008
Microsoft Database Utility. I worry about exporting and from 04 and
importing to 08 to find out I have screwed up the database such that 04
will no longer work.
Click to expand...

They DO NOT SHARE the same database. Each version has it's own Identity
folder:

Office 2004 Identities (database, Mailing Lists, Rules, Signature)
Office 2008 Identities (database, Mailing Lists, Rules, Signature)

When you hold down the Option key when starting it will use the correct
database utility.

Be sure you backup your working 2004 Identity as a safeguard until you get
things working.
 
A

aRKay

Diane Ross said:
They DO NOT SHARE the same database. Each version has it's own Identity
folder:

Office 2004 Identities (database, Mailing Lists, Rules, Signature)
Office 2008 Identities (database, Mailing Lists, Rules, Signature)

When you hold down the Option key when starting it will use the correct
database utility.

Be sure you backup your working 2004 Identity as a safeguard until you get
things working.
Click to expand...

thanks i will try after the busy weekend
 
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