My sister is experiencing a database rebuild problem that is not
repairable using the normal or advanced database rebuild utility in
Entourage, (Entourage reports that rebuild failed in both cases)
Can the database be removed? Will Entourage build a new one? Does
anyone have another solution?
Does Entourage open? If yes, then you can salvage the data in the Identity.
We'll go over steps to retrieve if you can open the Identity.
Entourage's database can be found in the Main Identity folder (named Main by
default). This is located in the User's Microsoft User Data folder --> 2001
Identity folder.
If you move the Main Identity to the desktop or rename it, then Entourage
will open in a new blank Identity.
I highly suggest your sister check out the new deals offered by Microsoft
for a free copy of 2008.
Links to promotions:
1) Super Suite Deal: (upgrades to full version) If you acquire a qualifying
Microsoft® Office 2004 for Mac product listed below between November 1, 2007
and January 14, 2008 you are eligible to receive Microsoft® Office 2008 for
Mac Special Media Edition for the cost of shipping and handling ($6.99 US/
$10.00 CDN), plus applicable taxes
<
http://www.microsoft.com/mac/go/promotions/supersuitedeal/>
2) Technology Guarantee program: The Microsoft Office 2008 for Mac
Technology Guarantee program allows customers who purchase an edition of
Office 2004 for Mac to receive an edition of Office 2008 for the cost of
shipping, handling and applicable tax. This offer is valid for products
purchased between September 25th, 2007 and March 31st, 2008.
<
http://www.microsoft.com/mac/go/promotions/>
Note, the Super Suite Deal has different dates. If you purchased Office 2004
before the Nov. 1 date, then you could only use the technology guarantee
coupon.
