Entourage 2004 (11.3.4) contacts missing?

M

mike.leone

We have lot of Mac users in our office all running Entourage 2004
(11.3.4) and few folks seem to have missing contacts, or parts of
contacts missing, e.g. phone numbers. The only common thing is they
have 1000+ contacts. I have run the rebuild DB thing and checked OWA
but they are gone. I think they never got sync'ed with exchange after
the change and when they close Entourage it dumps them from temp
files.

Can someone, smarter then me, tell me why the hell they just go away
and is there a fix.


-Mike
 
M

mike.leone

We have lot of Mac users in our office all running Entourage 2004
(11.3.4) and few folks seem to have missing contacts, or parts of
contacts missing, e.g. phone numbers. The only common thing is they
have 1000+ contacts. I have run the rebuild DB thing and checked OWA
but they are gone. I think they never got sync'ed with exchange after
the change and when they close Entourage it dumps them from temp
files.

Can someone, smarter then me, tell me why the hell they just go away
and is there a fix.

-Mike
Click to expand...


oh last point.. well not a point just info....We have Exchange 2003
with sp2.
 
M

mike.leone

We have lot of Mac users in our office all running Entourage 2004
(11.3.4) and few folks seem to have missing contacts, or parts of
contacts missing, e.g. phone numbers. The only common thing is they
have 1000+ contacts. I have run the rebuild DB thing and checked OWA
but they are gone. I think they never got sync'ed with exchange after
the change and when they close Entourage it dumps them from temp
files.

Can someone, smarter then me, tell me why the hell they just go away
and is there a fix.

-Mike
Click to expand...


oh last point.. well not a point just info....We have Exchange 2003
with sp2.
 
D

Diane Ross

oh last point.. well not a point just info....We have Exchange 2003
with sp2.
Click to expand...

It's really helpful to put "exchange" in the subject when asked questions
about exchange. This way the exchange specialists will be sure to notice
your question.

Exchange is not my area of expertise. Hopefully someone with exchange
experience will come along soon and reply. If not, ask again with "Exchange"
in the subject.
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
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