Entourage 2004 and Exchange Server on Small Business Server

J

jonathan.needham

Can someone help me please?

I am running Entourage 2004 connected to Exchange Server on a Microsoft
Small Business Server.

I can receive email and attachments without a problem.

I can synchronise all my Exchange mail folders, contacts, calendar with
the exception of my Outbox and Sent Items folder which do not appear in
the folder list.

If a create a new mail, it is placed into the Outbox which exists under
Folders on My Computer. If I try a Send/Receive, I get an error message
saying Entourage isn't properly configured to send mail.

The bizarre thing is that if I reply to any email I receive through the
Exchange Server account, the mail gets sent. It's just new mail that
won't go.

I have checked and rechecked all the settings for the Exchange Server
account and can't see anything wrong. Also if I use Outlook Web Access
on the Powerbook or on a Windows PC I can receive and send mail no
problem.

If OWA is working what am I missing on the Entourage set up that it
won't allow me to send mail I create?

Yours in deep frustration
 
C

Corentin Cras-Méneur

I can synchronise all my Exchange mail folders, contacts, calendar with
the exception of my Outbox and Sent Items folder which do not appear in
the folder list.

If a create a new mail, it is placed into the Outbox which exists under
Folders on My Computer. If I try a Send/Receive, I get an error message
saying Entourage isn't properly configured to send mail.

The bizarre thing is that if I reply to any email I receive through the
Exchange Server account, the mail gets sent. It's just new mail that
won't go.


Do you have more than one account onfigured in ENtourage ?? Any chance
you'd have a POP or IMAP account there Entourage is trying to use to
send e-mails instead of your exchange account ??

oOrentin
 
C

Corentin Cras-Méneur

Jonathan Needham said:
No - Exchange Server is the only account.

Should have said its SBS 2000.


Then it looks to me like there is something corrupted. You could try to
create a new ENtourage identity and re-configure it for this exchange
account. It should get everythign back from the server.

BTW, is Office up to date ?? Did you run the latest updates ??


Corentin
 
J

Jonathan Needham

Deleted the old account, created a new one and it worked! Can't believe
it was so simple! Hopefully it will work when I start up in the
morning!

Thanks.
 
C

Corentin Cras-Méneur

Jonathan Needham said:
Deleted the old account, created a new one and it worked! Can't believe
it was so simple! Hopefully it will work when I start up in the
morning!

I'm really glad it ditd the trick for you :)

Corentin
 
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