Entourage 2004 Apostrophe Issue

A

Anthony Curcio

After I send an e-mail message using a word with an apostrophe (Œ), when I
get the response I notice that the apostrophe in my original message is
distorted with different symbols (e.g. %,). How can I set my mail so that
the people who receive my e-mail will get the correct symbol (Œ)? Thanks.

Tony
 
D

Dave Cortright

After I send an e-mail message using a word with an apostrophe (Œ), when I get
the response I notice that the apostrophe in my original message is distorted
with different symbols (e.g. %,). How can I set my mail so that the people who
receive my e-mail will get the correct symbol (Œ)? Thanks.

Tony
Click to expand...

A few options:
Turn off smart quotes in Tools:AutoCorrect so you'll never send curly quotes
Send in Unicode (Format:Character Set)
Change the incoming messages to Western European (Windows) in
Format:Character Set
 
B

Barry Wainwright

After I send an e-mail message using a word with an apostrophe (Œ), when I get
the response I notice that the apostrophe in my original message is distorted
with different symbols (e.g. %,). How can I set my mail so that the people who
receive my e-mail will get the correct symbol (Œ)? Thanks.

Tony
Click to expand...

The problem has to do with the way that Outlook Express for Windows (and
possibly other mail clients) interprets and sends out messages. An
explanation and a way to deal with the problem can be found in FAQ article
#175 on The Entourage Help Page:
<http://www.entourage.mvps.org/faq/faqs.html#Anchor-175>

You can help to avoid this problem by not sending any non-standard quotation
marks in messages. Go to Tools - AutoCorrect, click the "AutoFormat" tab,
and under "Replace as you type", uncheck "Straight quotes with smart
quotes", and click OK.
 
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