Entourage 2004 backup / archive / compacting problems

N

nursers

Hi,

My Entourage is working fine but I am unable to either backup (straight
drag of the database to an external drive) or compact / rebuild the
database - I receive an I/O error about a third of the way through.
When I attempt to archive my entire Inbox I get a different error
saying there is a problem with one of the emails.

Any ideas greatly appreciated.

David
 
M

matt neuburg

nursers said:
My Entourage is working fine but I am unable to either backup (straight
drag of the database to an external drive) or compact / rebuild the
database - I receive an I/O error about a third of the way through.

The database is a file like any other file, so the fact that you can't
even copy it to an external drive suggests that your main drive or the
Entourage database file may be hosed. (Unless it's extremely big - is
it? Some systems / drives balk at copying files larger than a certain
size, such as 2 gigabytes.)

If your hard drive is at fault, you should be thinking about a complete
backup and restoration. To begin with, you might like to run DiskWarrior
on the drive and see if you can't minimize data loss.

If you are concerned about the possible loss of your entire Entourage
database, start extracting and archiving up your messages individually.
That's a good idea also if the problem is merely that your database is
very big.

In general, don't use the Entourage database file as a database. I know
it sounds ironic, but there it is. Don't keep thousands and thousands of
old messages around in the Entourage database. The technology Microsoft
is using here is just not up to it. Keep the Entourage database
relatively small, and archive old messages to text files or to a *real*
database (such as MySQL) that can handle the volume. m.
 
A

Art Kleiner

Can you tell me more about MySQL? Will that accept Entourage data bases
automatically?

I'm looking for an easy solution to exactly this problem - a way to
store my old archives easily, copy them out without fuss, and search
them for old messages by email name, subject, or keyword. In other
words, I don't want to spend a lot of time filing old emails - but I
want to retrieve any of them instantly when I want them.

Can MySQL be the solution for this? Please say more.

Thank you, ArtK
 
M

matt neuburg

Art Kleiner said:
Can you tell me more about MySQL? Will that accept Entourage data bases
automatically?

No. I don't know of any database program that does anything
"automatically". No doubt someone has written a script that imports
emails into FileMaker Pro. And a quick google search reveals that
various people have written scripts for parsing mboxes into MySQL. The
reason I mentioned MySQL is that it's free, it's fast, and I trust it
with my data a lot more readily than I would FileMaker.
I'm looking for an easy solution to exactly this problem - a way to
store my old archives easily, copy them out without fuss, and search
them for old messages by email name, subject, or keyword. In other
words, I don't want to spend a lot of time filing old emails - but I
want to retrieve any of them instantly when I want them.

Can MySQL be the solution for this? Please say more.

It can be, but it would be up to you to parse the data to get the data
in there.

However, as I've said here many times before, pure text is just fine.
Simply dragging a mailbox to the desktop gives you text, and you can
search multiple text files quickly in smart ways using BBEdit or its
free little brother, TextWrangler. That in fact is what I generally do.
Plain text, in other words, can be a database, provided the ways in
which you can retrieve and mine the data are satisfactory. And it is as
safe as data can ever be. Snobs, including some smart people who should
know better, turn up their noses at this, but everything depends on your
scale and needs (and how much time you want to spend working out a
solution, etc., etc.).

Basically, the use of a database for the storage of email within the
email program itself is overengineering. Eudora's files are just text,
yet its search is way faster than Entourage's. Mailsmith's speed is even
worse (use of an internal database was an astonishingly odd decision on
the part of BareBones, who make BBEdit and should have known better).
And when you've got a database program running inside a mail program, as
with Entourage, there is always the chance that the database code will
misbehave and you'll lose your data (as we hear happening all too often
with Entourage). So, use a mail client for mail and a database program
for storing / sorting / searching data and you'll be much happier,
faster, and safer. m.
 
N

nursers

Thanks for all the replies. I did the following manual workaround which
worked well:

1. Archived each folder seperately by dragging to desktop.

2. Deleted database

3. Started Entourage

4. Dragged each .mbox file archived back into Entourage

Now everything working perfectly
 
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