Entourage 2004 Database Conflict

F

farrah

I am running OS X version 10.4.8 and having a problem with my
Entourage 2004 (version 11.3.3) database. My existing database is
about 280 Mb. Documents>Microsoft User Data>Office 2004
Identities>Main Identity>Database is its location.
Also, I have searched my computer and only one database and identity
exist. My issue is everytime I open Entourage instead of using my
exisiting databse it creates a new database in the main identity
folder and gives it the same title. I have tried using the database
utility but it either crashed or it too created a new empty database.
Any suggestions?
 
D

Diane Ross

I am running OS X version 10.4.8 and having a problem with my
Entourage 2004 (version 11.3.3) database. My existing database is
about 280 Mb. Documents>Microsoft User Data>Office 2004
Identities>Main Identity>Database is its location.
Also, I have searched my computer and only one database and identity
exist. My issue is everytime I open Entourage instead of using my
exisiting databse it creates a new database in the main identity
folder and gives it the same title. I have tried using the database
utility but it either crashed or it too created a new empty database.
Any suggestions?
Click to expand...

Hmmm, this is strange. Check the permissions on the contents of the
Microsoft User Data folder. If you do a Get Info it should show

Owner: [You]
Access Read & Write
Group: [You]
Access: Read only
Others: Read only.

I also suggest running Repair Permissions.

Directions here:
<http://www.entourage.mvps.org/glossary/repair_permissions.html>
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
F

farrah

My permissions match those below and I've repaired permissions. Its
still creating a new one.

Owner: [You]
Access Read & Write
Group: [You]
Access: Read only
Others: Read only.
 
D

Diane Ross

My permissions match those below and I've repaired permissions. Its
still creating a new one.

Owner: [You]
Access Read & Write
Group: [You]
Access: Read only
Others: Read only.
Click to expand...

Check the permissions on your Office 2004 Identities and Main Identity
folder.

Owner and group will be grayed out, but the other access is the same as
above.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
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