Entourage 2004 doesn't recognize AOL address

P

Pitch

This is a new one to me:

I have a week-old contact who has an AOL address. I had given him a
"Business" category, and typed out his email address in all small
letters, like this:

[email protected].

This morning, I received the first email from this contact. I
immediately noticed that there was no category assigned to this email,
and therefore was categorized with "None." I thought that was odd; when
I hit Command-+, it added him as a new Contact. So, I opened up this
person's Contact window that I had created and compared the email
address, and they were identical. The only difference was that I had
typed his email in small letters, where as he had typed his name with
ALL CAPS. I triple-checked the spelling, and they are definitely
identical.

I had no idea that Entourage would make any distinction in case
sensitivity in email addresses. Or is this only with AOL addresses?
 
A

Adam Bailey

Pitch said:
I have a week-old contact who has an AOL address. I had given him a
"Business" category, and typed out his email address in all small
letters, like this:

[email protected].
Click to expand...

With a dot at the end?
[snip]
I had no idea that Entourage would make any distinction in case
sensitivity in email addresses. Or is this only with AOL addresses?
Click to expand...

No, Entourage does not make a distinction. I would try a copy and paste. Was
this message sent directly to you, or did it come through a mailing list?
Also, sometimes I get invitations or greeting cards that appear to be from
one email address, but are actually from another (because the address is in
the name field).
 
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