Entourage 2004 Junk Mail issue with alias account

R

Robin Mathews

I have an alias email account with my church. All emails sent to that
account are forwarded to my comcast.net email, which I use Entourage for. I
discovered that if something is sent to my comcast.net email, everything is
fine. However, anything sent to my church email and autoforwarded to me are
classified as Junk and put in my Deleted Items folder. Does anyone know how
to fix this?

Thanks,
Robin Mathews
 
M

Murray

Robin:

Create a rule that looks for the church account domain in the to address,
and when it finds it, sets the category as you need, and moves it to the
proper mailbox.
 
A

Axel Hammerschmidt

Robin Mathews said:
I have an alias email account with my church. All emails sent to that
account are forwarded to my comcast.net email, which I use Entourage for. I
discovered that if something is sent to my comcast.net email, everything is
fine. However, anything sent to my church email and autoforwarded to me are
classified as Junk and put in my Deleted Items folder. Does anyone know how
to fix this?
Click to expand...

For mails that are forwarded:

Tools -> Junk E-mail Protection... -> Safe Domains (a tab). Enter the
church domain in the window.

Otherwise, you could ask for your e-mail to be redirected instead of
forwarded - if that is posible. They would then stll have the original
sender information with a Redirected field in the Header.
 
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