Entourage 2004 on MAC OSX Tiger

K

KitKat

I recently did a very silly thing and tried to change my computer name, which resulted in al my settings going into a new folder and my account starting from scratch. Lost all my Entourage email folders, inbox and sent items and can't find them now as Entourage opens with a new blank account. How and where do I find these folders and saved emails on my system or within Entourage? **help**
 
W

William Smith

I recently did a very silly thing and tried to change my computer name,
which resulted in al my settings going into a new folder and my account
starting from scratch. Lost all my Entourage email folders, inbox and
sent items and can't find them now as Entourage opens with a new blank
account. How and where do I find these folders and saved emails on my
system or within Entourage? **help**
Click to expand...

Strange, changing your computer name or even the name of your hard drive
should not have this effect.

Your Entourage database must be in a very specific place or Entourage
will not be able to find it. It must be in ~/Documents/Microsoft User
Data/Office 2004 Identities where " ~ " is your own home folder.

If you find your Main Identity folder is still there or you see more
than just your Main Identity folder then use Entourage menu --> Switch
Identity... to switch from your current empty identity to, hopefully,
your correct identity.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
 
C

Corentin Cras-Méneur

I recently did a very silly thing and tried to change my computer name,
which resulted in al my settings going into a new folder and my account
starting from scratch. Lost all my Entourage email folders, inbox and
sent items and can't find them now as Entourage opens with a new blank
account. How and where do I find these folders and saved emails on my
system or within Entourage? **help**
Click to expand...

That should not have happened..... There is something weird there

The e-mails and settings are in ~/Documents/Microsoft User Data.
~/ represents your user account (no matter what the name of the drive
is).

Can you still see this folder and find your identity inside??

Corentin
 
K

KitKat

Hi and thank you all for your advice.. I have sourced the main identity now, and I see there are 4 items in there, database, mailing lists, rules and signatures. I have tried to import the database onto the new entourage I have now installed, but it is greyed out and wont let me, from what I see it is a big file and looks like that is where all my information is. How do I get to import this now? Any ideas? Your help will be much appreciated..
 
K

KitKat

OH OH OH.. I FIXED IT!!! I found the old database and just dragged it into the new main identity. It then asked me whether I wanted to replace the new main identity with the older one and I said yes. and hey presto.. all my stuff is back!!! Thanks for your help in initially getting me to the right place it is much appreciated. All I needed to do was to drag the old identity into the new one I just created.... Yihaaa!!
 
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