Entourage 2004 - Rules

R

rustic39

All rules in Entourage 2004 for Mac have quit working. This happened
once before, a couple of years ago, for a month or two; as quickly as
they had quit, they started working again. Now, they're down again -
just suddenly quit applying themselves. It happened before I installed
Leopard, so that's not the issue. Microsoft must be aware of this...
 
A

Adam Bailey

All rules in Entourage 2004 for Mac have quit working. This happened
once before, a couple of years ago, for a month or two; as quickly as
they had quit, they started working again. Now, they're down again -
just suddenly quit applying themselves. It happened before I installed
Leopard, so that's not the issue. Microsoft must be aware of this...
Click to expand...

I'm not aware of any issue between Rules and Leopard (this newsgroup would
be full of them), and it's hard to diagnose a problem that happens without
cause, so let's rule (no pun intended) those out for the moment.

Have you recently made any changes to your rules? Have you added any entries
to your Mailing List Manager? Both of these have check boxes that prevent
any other rule from running, which is a good way to shut down everything.
Even if you don't remember adding anything, take a look at both (both are in
the Tools menu) just in case.

Take a look at <http://www.entourage.mvps.org/troubleshoot/rules.html> for
troubleshooting tips.
 
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