Entourage 2004 w/Exchange moving mail to my Computer's in Box

R

redseatphoto

This just started happening yesterday for a while I thought all my
mail was being deleted but after checking all the mail that comes into
my inbox on the exchange side gets automatically moved to my
computer's inbox. I can't find a logical explanation for this. I
checked all my rules in entourage then even disabled the junk mail
ones I have but every mail note that comes in gets moved before I even
have seen it.
Details:
Mac 10.5.2
entourage 10.4.0

Thanks for any guidance
 
W

William Smith

This just started happening yesterday for a while I thought all my
mail was being deleted but after checking all the mail that comes into
my inbox on the exchange side gets automatically moved to my
computer's inbox. I can't find a logical explanation for this. I
checked all my rules in entourage then even disabled the junk mail
ones I have but every mail note that comes in gets moved before I even
have seen it.
Details:
Mac 10.5.2
entourage 10.4.0
Click to expand...

You have a Mailing List Manager rule moving your messages. Check for
items under Tools --> Mailing List Manager. Disable any rules you have
there and your messages should remain in your Exchange account.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
 
R

redseatphoto

You have a Mailing List Manager rule moving your messages. Check for
items under Tools --> Mailing List Manager. Disable any rules you have
there and your messages should remain in your Exchange account.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
Click to expand...

Thank you Bill you are exactly correct! for some reason (maybe
inadvertent keystrokes) I had a list manager rule diabled it and I'm
back in business Easy fix and I hope it helps out others.
regards,
Mike
 
R

redseatphoto

Thank you Bill you are exactly correct! for some reason (maybe
inadvertent keystrokes) I had a list manager rule diabled it and I'm
back in business Easy fix and I hope it helps out others.
regards,
Mike
Click to expand...
 
C

chris_bridges

Will,

I have user with the same problem. Did you ever determine why the mailing
list manger rule was created???


Thank you
Chris
 
W

William Smith

chris_bridges said:
I have user with the same problem. Did you ever determine why the mailing
list manger rule was created???
Click to expand...

It's easy to do by mistake in Entourage 2004.

When someone finds a good message that has been marked as junk by
Entourage, folks will click the "Not Junk" button. This opens a dialog
with four choices. One of them is to create a mailing list rule. Folks
will choose this option not understanding that they are creating a rule
with the default to move items to the local Inbox.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
 
C

chris_bridges

Bill,

I think that is exactly what is happening. Thanks for your help

Chris
 
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