Entourage 2004 w/Exchange moving mail to my Computer's in Box

R

redseatphoto

This just started happening yesterday for a while I thought all my
mail was being deleted but after checking all the mail that comes into
my inbox on the exchange side gets automatically moved to my
computer's inbox. I can't find a logical explanation for this. I
checked all my rules in entourage then even disabled the junk mail
ones I have but every mail note that comes in gets moved before I even
have seen it.
Details:
Mac 10.5.2
entourage 10.4.0

Thanks for any guidance
 
W

William Smith

This just started happening yesterday for a while I thought all my
mail was being deleted but after checking all the mail that comes into
my inbox on the exchange side gets automatically moved to my
computer's inbox. I can't find a logical explanation for this. I
checked all my rules in entourage then even disabled the junk mail
ones I have but every mail note that comes in gets moved before I even
have seen it.
Details:
Mac 10.5.2
entourage 10.4.0

You have a Mailing List Manager rule moving your messages. Check for
items under Tools --> Mailing List Manager. Disable any rules you have
there and your messages should remain in your Exchange account.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
 
R

redseatphoto

You have a Mailing List Manager rule moving your messages. Check for
items under Tools --> Mailing List Manager. Disable any rules you have
there and your messages should remain in your Exchange account.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

Thank you Bill you are exactly correct! for some reason (maybe
inadvertent keystrokes) I had a list manager rule diabled it and I'm
back in business Easy fix and I hope it helps out others.
regards,
Mike
 
R

redseatphoto

Thank you Bill you are exactly correct! for some reason (maybe
inadvertent keystrokes) I had a list manager rule diabled it and I'm
back in business Easy fix and I hope it helps out others.
regards,
Mike
 
C

chris_bridges

Will,

I have user with the same problem. Did you ever determine why the mailing
list manger rule was created???


Thank you
Chris
 
W

William Smith

chris_bridges said:
I have user with the same problem. Did you ever determine why the mailing
list manger rule was created???

It's easy to do by mistake in Entourage 2004.

When someone finds a good message that has been marked as junk by
Entourage, folks will click the "Not Junk" button. This opens a dialog
with four choices. One of them is to create a mailing list rule. Folks
will choose this option not understanding that they are creating a rule
with the default to move items to the local Inbox.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
 
C

chris_bridges

Bill,

I think that is exactly what is happening. Thanks for your help

Chris
 
Top