Entourage 2004 won't send using exchange

C

craig_h

Summary: Entourage 2004 won't send mail for me through Exchange (but
it will do everything else).

The situation: I'm supposed to be helping a small college
faculty/student body migrate to Macs on a larger campus served by
determinedly MS computing services department. That means we're stuck
with Exchange Server 2003 - OWA is allegedly enabled (but I'm not
confident in the CS dep't on this point).

The problem: Entourage 2004 (Test Drive) set up with an Exchange
account appears do everything advertised (receive email, contacts,
calendar sych), *except* send mail. Entourage v.X would at least
handle mail "properly" (sending via smtp). Attempting to send anything
yields either 'Unknown Error -17199' or 'HTTP Error. Access to the
resource is forbidden. Error -18597.'

CS tells me that yes, OWA is enabled, DAV does *not* require SSL, and
I've confirmed all server addresses and even tried some variations.
I'm not a sys admin, but I'm a quick learner - and as I say, I don't
have confidence in our U's IT staff - so any brief educational
comments on how OWA is supposed to be set up will be a great help.

Any thoughts?
 
D

Dave Cortright

Attempting to send anything
yields either 'Unknown Error -17199' or 'HTTP Error. Access to the
resource is forbidden. Error -18597.'
Click to expand...

This is probably because the e-mail address you typed in the Exchange
account dialog does not exactly match the one the server expects. Since the
addresses don't match, it doesn't allow you to send.
 
C

craig_h

Dave Cortright said:
This is probably because the e-mail address you typed in the Exchange
account dialog does not exactly match the one the server expects. Since the
addresses don't match, it doesn't allow you to send.
Click to expand...

Perfect, Dave. Now I'm back in the groove. Thanks!
 
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