Entourage 2004

R

Ron Romine

I have a customer who is having issues with Entourage
2004. They have 2001 Entourage running fine but one new
person has 2004 and we keep getting this message when
trying to send/recieve:
HTTP error. Access to the resource is forbidden.
Error: -18597

Has anyone seen this?

Ron
 
A

Allen Watson

I have a customer who is having issues with Entourage
2004. They have 2001 Entourage running fine but one new
person has 2004 and we keep getting this message when
trying to send/recieve:
HTTP error. Access to the resource is forbidden.
Error: -18597
Click to expand...
Does any of this, from the Entourage Help Pages, seem relevant?

Error -17897 (Entourage 2004)

Receive error trying to send mail, or receive mail

Entourage doesn't support the requested authentication method

It includes an error code of -17897.


Entourage no longer works with POP3-based MSN accounts. You'll need to
convert the account to a Hotmail-based account, which Entourage can then
handle just fine. To do this, download MSN for Mac OS X and walk through the
setup assistant. It will convert the account for you automatically.

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Error -18588

Authentication problem with using the POP and SMTP servers at MSN.


Unfortunately it's not an Entourage problem, it's Hotmail's.

--
Microsoft MVP for Entourage/OE/Word (MVPs are volunteers)
Allen Watson <[email protected]> Entourage FAQ site:
<http://www.entourage.mvps.org/>
AppleScripts for Outlook Express and Entourage:
<http://homepage.mac.com/allen_a_watson/FileSharing3.html>
Entourage Help Pages: <http://www.entourage.mvps.org/>
 
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