Entourage 2008: Finding deleted items

U

unserrer

Hello

For some reason, I have only a few days worth of deleted items in my
deleted items folder on exchange (I connect over Webdav). There are no
server-side rules that delete items nor are there any Entourage client
rules that do that.

Any idea what's going on?
 
W

William Smith

unserrer said:
For some reason, I have only a few days worth of deleted items in my
deleted items folder on exchange (I connect over Webdav). There are no
server-side rules that delete items nor are there any Entourage client
rules that do that.
Click to expand...

Are you sure your Exchange admin has not enabled his servers to delete
items after X number of days? In our environment it's common practice.

Messages that have been moved to the Deleted Items folder and then
deleted should still reside in an invisible location for a short while
longer (two weeks for our location). You can go into Outlook Web Access
(OWA), click the Options button on the left and then scroll to the very
bottom to Recover Deleted Items.

However, if you feel that you're missing messages then the best advice I
can give is to not use your Deleted Items folder as storage. The janitor
can come at any time.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
 
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