Entourage and pictures

M

MTAC

I connect to the internet with Comcast.net and I use Entourage to read
and send email. When someone sends me pictures, it takes a looong time
to open those emails. The files are often large (6 Meg or more) and it
takes 15 minutes or more to open the email. I was unable to open one 13
Meg file at all. I had to go to Comcast and down lodad the file there
(in a matter of seconds and then delete the file and than have
Entourage open the rest of my emails. The greater problem is that I
can't receive any other emails until the picture ones are received. Is
there a way to modify Comcast or Entourage to minimize this situation?
Any suggestions would be greatly appreciated. Thannks in advancefor
your assistance.

MTAC
 
D

Diane Ross

I connect to the internet with Comcast.net and I use Entourage to read
and send email. When someone sends me pictures, it takes a looong time
to open those emails. The files are often large (6 Meg or more) and it
takes 15 minutes or more to open the email. I was unable to open one 13
Meg file at all. I had to go to Comcast and down lodad the file there
(in a matter of seconds and then delete the file and than have
Entourage open the rest of my emails. The greater problem is that I
can't receive any other emails until the picture ones are received. Is
there a way to modify Comcast or Entourage to minimize this situation?
Any suggestions would be greatly appreciated. Thannks in advancefor
your assistance.
Click to expand...

Go to Tools->Accounts and select your Comcast Account. Under the Options tab
check "Partially receive messages" then set the limit. Start with 60KB and
see if this works for you. Most of your email should download fully with
this setting. This way you will see there is a large message and it will
give enough pertinent info to find the message using webmail.

FYI...Many mail and news servers limit the size of messages that can be
received and sent. Usually this limit is one megabyte (1 MB), including all
attached files.

In addition, many users do not know how to reduce the size of photos for
sending via email. You can suggest that the user reduce the size prior to
sending. FreePhotoConverter (freeware) is one example that is easy to use
for Mac users.

<http://www.versiontracker.com/dyn/moreinfo/macosx/19978>

Let me know if you need additional info.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
resources.
<http://blogs.msdn.com/entourage/>




 
 
M

Metritype

Diane said:
FYI...Many mail and news servers limit the size of messages that can be
received and sent. Usually this limit is one megabyte (1 MB), including all
attached files.
Click to expand...

I assume that was a type and should read 10 MB. Cox and Yahoo both
have that limit so I would assume that most major ISPs and e-mail
services do.
 
M

Metritype

Diane said:
FYI...Many mail and news servers limit the size of messages that can be
received and sent. Usually this limit is one megabyte (1 MB), including all
attached files.
Click to expand...

I assume that was a typo and should read 10 MB. Cox and Yahoo both
have that limit (as does Comcast, I believe) so I would assume that
most major ISPs and e-mail
services do.
 
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