Entourage Automatically Responding to e-Mails

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GOODave

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Email Client: pop

I've been using Entourage as my default e-mail application for several months, now, but last week, it started doing something I've not heard of:

When someone sends me an e-mail, Entourage automatically responds back to them with a blank e-mail. I can't find any rule or setting that would relate to this and certainly nothing changed in any of my settings immediately prior to this starting last Thursday.

Any thoughts?
 
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Diane Ross

[email protected] said:
I've been using Entourage as my default e-mail application for several months,
now, but last week, it started doing something I've not heard of:

When someone sends me an e-mail, Entourage automatically responds back to them
with a blank e-mail. I can't find any rule or setting that would relate to
this and certainly nothing changed in any of my settings immediately prior to
this starting last Thursday.
Click to expand...

There are 3 different kind of rules in Entourage, be sure to check all your
Rules to see if they were somehow modified and check the Mailing List
Manager rules.

Mailing List Manager (MLM)
Junk Mail Filter
Rules (custom rules you create)

They run in the order listed above. The custom rules also run in the order
they are listed. (top runs first)

Each type of account has it's own rules. Click on the correct tab to check
your rules. (Mail (POP), Mail (IMAP) Mal (Windows Live Hotmail) Mail
(Exchange), News, Outgoing)
 
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GOODave

Thank you for the response, Diane.

I checked all three areas for rules: There are none: No custom rules, no MLM rules, and no special settings that I can detect on Junk e-Mail other than it is set in "high."
 
A

Adam Bailey

I've been using Entourage as my default e-mail application for several
months, now, but last week, it started doing something I've not heard of:

When someone sends me an e-mail, Entourage automatically responds back to
them with a blank e-mail. I can't find any rule or setting that would
relate to this and certainly nothing changed in any of my settings
immediately prior to this starting last Thursday.
Click to expand...

How do you know Entourage is doing this? Do you see the email being sent?
Does it appear in your Outbox or Sent Items folder?
 
G

Guest

How do you know Entourage is doing this? Do you see the email being sent?
Does it appear in your Outbox or Sent Items folder?





-- Adam Bailey | Chicago, Illinois [email protected] | Finger/Web for PGP
& S/MIME [email protected] | <http://www.lull.org/adam/> Hey, thanks for
the response, Adam.





No, in fact, that's another weird thing about it: There is no record in the "Sent" items folder and only once I was sitting AT my computer when one was apparently sent and I had no indication whatsoever that it had been done.

Now that you mention it,though, Comcast is my ISP and they HAVE recently gone through some changes. that is something else I can check out: thank you for the insight.
 
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Adam Bailey

No, in fact, that's another weird thing about it: There is no record in
the "Sent" items folder and only once I was sitting AT my computer when
one was apparently sent and I had no indication whatsoever that it had
been done.

Now that you mention it,though, Comcast is my ISP and they HAVE recently
gone through some changes. that is something else I can check out: thank
you for the insight.
Click to expand...

Yes, check with your provider. Check your webmail. Perhaps they offer
server-side Out Of Office or rules?
 
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