entourage contact management

D

David

Hi,
I am using Microsoft office for OS x /Entourage as my mailer. It
works well and has done for many years. However I have two
address books, the one I construct myels by entering address.
email. phone etc and thos contacts which arrive by mail only
and establish themselves in a data base somewhere in the
prog. Its these taht I am trying to editie when you click
on the "click here to add recipient" when sending a mail
automatically pop up and give you an alphabetical list. Many
of these recipients have now changed their mail addresses and
it is these I wish to get at. I can edit the normal
address book but cannot find out where these are stored to
edit.

Can you help please

David
 
B

Barry Wainwright [MVP]

Hi,
I am using Microsoft office for OS x /Entourage as my mailer. It
works well and has done for many years. However I have two
address books, the one I construct myels by entering address.
email. phone etc and thos contacts which arrive by mail only
and establish themselves in a data base somewhere in the
prog. Its these taht I am trying to editie when you click
on the "click here to add recipient" when sending a mail
automatically pop up and give you an alphabetical list. Many
of these recipients have now changed their mail addresses and
it is these I wish to get at. I can edit the normal
address book but cannot find out where these are stored to
edit.

Can you help please

David
Click to expand...
In Entourage X and 2004 there is an option in the preferences to clear this
address Cache (Mail & News prefs; Compose tab). You can also (in the same
place) turn off the display of these addresses (but still keep the Œauto
complete¹ of names in your address book).

In both Entourage v9 and in vX individual items can be removed by adding an
entry to the address book that EXACTLY matches the rogue entry in the
history list and then deleting it.

In entourage 2004, hitting the 'junk' button in the toolbar will remove the
address of that message from the cache as well.


Alternatively, just wait a few days/weeks. The remembered addresses are
prioritised by age & frequency and the list is limited to a maximum of 200,
so eventually your mistakes will fall out at the bottom.
 
D

David

Barry said:
In Entourage X and 2004 there is an option in the preferences to clear this
address Cache (Mail & News prefs; Compose tab). You can also (in the same
place) turn off the display of these addresses (but still keep the Œauto
complete¹ of names in your address book).

In both Entourage v9 and in vX individual items can be removed by adding an
entry to the address book that EXACTLY matches the rogue entry in the
history list and then deleting it.

In entourage 2004, hitting the 'junk' button in the toolbar will remove the
address of that message from the cache as well.


Alternatively, just wait a few days/weeks. The remembered addresses are
prioritised by age & frequency and the list is limited to a maximum of 200,
so eventually your mistakes will fall out at the bottom.



--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Check out the Entourage User's WebLog for hints, tips and troubleshooting
<http://homepage.mac.com/barryw/weblog/weblog.html>
Click to expand...
 
D

David

Barry

thanks for that a great help. trouble is I have been using
this for my 80% e mail database but they still dont fall
off the end so to speak even after 2 years. perhaps I am not
that popular.

Regards

A sad individual
 
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