Entourage Crash

L

luka

Entourage crashed wiping out ALL my e-mails and my contacts. What do
I do (apart from weep)?
 
C

Corentin Cras-Méneur

luka said:
Entourage crashed wiping out ALL my e-mails and my contacts. What do
I do (apart from weep)?
Click to expand...


Try rebuilding the database?? The messages and contacts might come back,
Try launching the app pressing the alt key down,

Corentin
 
D

Diane Ross

Entourage crashed wiping out ALL my e-mails and my contacts. What do
I do (apart from weep)?
Click to expand...

If the database rebuild does not fix your problem.....

Entourage opens with new blank Identity. This is normally a user error, but
if the Identity has disappeared, a possible culprit is your anti-virus
application. Some versions identify a virus within the database and puts
your database into quarantine. You will need to read the directions on how
to release.

More info on finding "lost" databases.

<http://www.entourage.mvps.org/troubleshoot/crashes.html#crash15>
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
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