Entourage crashes when opening HTML email

M

M Fischer

I have MAC OS X 10.3.4 with 384MB RAM. Whenever I attempt
to open an email with HTML Entourage closes. The email is
not bad becasue it comes from iTunes. But I have seen it
happen with all HTML email
 
M

Mickey Stevens

It is possible that your Internet Preferences file is corrupt. Drag
Macintosh HD/Users/<Problematic
User>/Library/Preferences/com.apple.internetconfig.plist and
com.microsoft.explorer.plist to the Desktop. Re-launch Entourage, and see
if it crashes. If it still does, move the Internet Preferences files back.
If it does not, you can trash the Internet Preferences files.
 
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