Entourage crashes when trying to html emails

S

Stephen Garrett

Hi,

When I go to view an html email, the program crashes.

Does anyone know how to resolve this?

Cheers
Stephen
 
M

Mickey Stevens

Drag /Users/<Problematic
User>/Library/Preferences/com.apple.internetconfig.plist and
com.microsoft.explorer.plist to the Desktop. Re-launch Entourage and see if
it crashes. If it doesn't, delete the file. If it does crash still, move
the file back.

Try repairing permissions.
For OS 10.2/10.3:
Go to Macintosh HD/Applications/Utilities. Open up Disk Utility. Select
your hard disk, then click the First Aid tab. Click the button to "Repair
Disk Permissions".

For OS 10.1.5:
Download the Repair Privileges utility, free from Apple, and run it:
<http://docs.info.apple.com/article.html?artnum=106900>
 
C

cubeXpert

I have the same problem and I am pretty sure it's a bug brought on by
the new QT 6.5.2 update. The only workaround for the moment is to turn
of viewing of HTML messages in Entourage...

Best Regards, John
Luleå, Sweden
 
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