Entourage Crashes

B

Bob

I am using Entourage X version 10.1.4 on a powerbook g4
with latest Jaguar OS.
Just today when I try to use the program, either to
retrieve new mail or open a topic folder the application
crashes and closes.
I have done a typical rebuild to try to correct the issue
but to no avail.
Did a disk scan with Disk Warrior and no problems revealed.
At a loss for the solution.
 
D

Dave Cortright

I am using Entourage X version 10.1.4 on a powerbook g4
with latest Jaguar OS.
Just today when I try to use the program, either to
retrieve new mail or open a topic folder the application
crashes and closes.
I have done a typical rebuild to try to correct the issue
but to no avail.
Did a disk scan with Disk Warrior and no problems revealed.
At a loss for the solution.

<http://www.entourage.mvps.org/help/send_receive/crashes_hangs.html>
 
P

Paul Berkowitz

Hi Bob,

I've had the same problems with Entourage 2004 ever since migrating from
Mac OS 10.2.8 to Mac OS 10.3.4.

Different problems. In Entourage X it's probably a problem with a particular
email trying to download. Turn off Junk Mail Filter and do a Send & Receive.
Then you can turn JMF on. If that doesn't help, do an ADVANCED Rebuild -
Typical is useless for crashing problems. One or the other will fix it.

In 2004, the JMF bug is fixed. Do a Rebuild. (That's what "Advanced" is
known as now.)

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
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PLEASE always state which version of Entourage you are using - **2004**, X
or 2001. It's often impossible to answer your questions otherwise.
 
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