I have had problems with entourage from day one, it crashes all of the
time. I currently am unable to open the drafts folder without the
application quiting/crashing immediately.
help I am sooooo frustrated with this program.
Try these troubleshooting tips and let us know what you find:
Try to find where problem is located.
First, create a new identity to eliminate corruption in current identity:
Entourage X: Entourage menu>Switch Identity>Select New
If the problems go away, then your old identity is corrupt. You can try a
rebuild on your old identity.
If the problem existed in a new identity then create a new User. This will
eliminate corruption or conflicts in your User Folder:
In System Preferences: Users: Create a new user. Log Out/In to new user.
Open Entourage and see if the problems go away. (You might need to recreate
your account info.) If problems disappear then you know it's a conflict or
corruption in your user folder.
Other suggestions:
Run Repair Permissions after any software update from Apple and for other
software updates. To use. open Disk Utility in your ~/Applications/Utility
folder. Click on the First Aid tab and select Repair Permissions. Don't run
from CD as updates have a newer version of Repair Permissions.
If you shut
down your computer overnight, you need to run the cron jobs that Apple has
set to run at 3AM.
Download MacJanitor here:
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http://www.versiontracker.com>
Fonts are another cause of problems. See
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http://www.entourage.mvps.org/help/troubleshootingtips.html#Anchor-tt-4>
